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Satisfaction Guaranteed
6 months for saddles, 30 days for nearly everything else!
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Free Shipping
anywhere in the lower 48!
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Bulk Discounts
Spend $250 or more and receive 5% off
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The best way to to resolve any problems you encounter is to contact us.
FAQ's
General FAQ
- What does "On Back-Order" mean?
- A particular color and/or size of an item is out of stock. We have back-ordered the item through our distributor. The item should be back in stock within 1-2 weeks. If you need this item ASAP, please contact us
Paypal & Google Checkout FAQ
- Why cant I use a Paypal e-check?
- Payments made with Paypal eChecks take an extra 3 to 7 days to process. We pride ourselves on our prompt shipping, and we have found that eChecks can slow our entire shipping process down. If you dont have a credit card, we suggest that you configure your Paypal account to withdraw from a debit card in order to send instant payments.
Shipping FAQ
See our Shipping Info page for more information on our shipping policies.- My item hasn't arrived!
- All purchases over $50 obtain a free tracking number via e-mail. Enter this number on the USPS Track & Confirm page to find out where your product is.
- Please note that your shipment may be delayed if you enter incorrect shipping information at the checkout.
